Research

Research

Conversion research is used to evaluate direct response marketing strategies which have been designed to generate enquiries in the form of letters, telephone calls, mail/fax coupons, e-mail, etc. The overall purpose of conversion research is to determine the rate of conversion of enquiries to visitation and the characteristics of those who visited.

Below are links to copies of the Summary Reports from VCM Conversion Studies:

2005 - VCM Conversion Research
2003 - VCM Conversion Research
2000 - Golf - Survey of Non-Resident Golfers
1998 - VCM Conversion Research
1997 - VCM Conversion Research

In November 2004, Tourism BC commissioned R.A. Malatest & Associates Ltd. to conduct an inquiry conversion study of inquiries to the 6 regional tourism associations. The survey collected consumer demographics, trip planning behaviours and trip characteristics (for those respondents who visited BC). These measures allow Tourism BC to better evaluate the impact of the Tourism Partners marketing program and to provide the regional tourism associations with timely and relevant information to assist in their marketing activities. 

Inquiry Conversion Study Results

 

Additional sources of research for the tourism industry

Modelling Destination Competitiveness - A Survey and Analysis of the Impact of Competitiveness Attributes

The following is a list of sources for research and information related to travel and tourism.

BC Centre for Tourism Leadership and Innovation
BC Stats - Data Services

Capilano College
Council of Tourism Associations (COTA)
Go2 - The Resource for People in Tourism
Simon Fraser University - Centre for Tourism Policy and Research
Vancouver Public Library - Business and Economics Division
The Canadian Tourism Commission (CTC)
Canadian Tourism Human Resource Council (CTHRC)
Canadian Tourism Research Institute (CTRI)
Statistics Canada - Pacific Regional Reference Centre
Tourism Industry Association of Canada (TIAC)
Travel and Tourism Research Association - Canadian Chapter
Pacific Asia Travel Association (PATA)
Purdue University: Hospitality & Tourism Management Department
United States International Trade Administration-Tourism Industries
Travel Industry Association of America (TIA)
World Tourism Organization (WTO)
World Travel and Tourism Council
HVS - Global Hospitality Consulting
Pannell Kerr Forster
International Federation for IT: Travel and Tourism Electronic

BC Information

BC Centre for Tourism Leadership and Innovation
Tourism Online Resource Centre
Web: www.bctorc.ca

BC Stats - Data Services
Tel: 250.387.0327
Fax: 250.387.0329
Email: BC.Stats@gems8.gov.bc.ca
Website: www.bcstats.gov.bc.ca  

Capilano College
Tel: 604.984.1769
Fax: 604.984.4985
Website: www.capcollege.bc.ca/student-services/library/index.xhtml  

Council of Tourism Associations (COTA)
Phone: 604.685.5956
Fax: 604.685.5915
Email: info@cotabc.com
Website: http://www.cotabc.com  

Go2 - The Resource for People in Tourism
Tel: 604.633.9787
Fax: 604.633.9796
Email: info@go2hr.ca
Website: http://www.go2hr.ca  

Simon Fraser University - Centre for Tourism Policy and Research
Tel: 604.291.3074
Fax: 604.291.4968
Website: http://www.sfu.ca/~dossa/  

Tourism British Columbia - Research Services
Tel: 250.387.1567 [information requests]
Fax: 250.356.8246
Email: research@tourismbc.ca
Website: http://www.tourism.bc.ca   

Vancouver Public Library - Business and Economics Division
Tel: 604.331.3603 (main) or 604.331.3624 (Business Desk)
Fax: 604.331.3800
Website: http://www.vpl.ca/branches/LibrarySquare/bus/home.html  

Canadian-based tourism research organizations

The Canadian Tourism Commission (CTC)
Tel: 613.954.3943
Fax: 613.954.3945
Email: ctx_feedback@ctc-cct.ca
Website: http://www.canadatourism.com  

Canadian Tourism Human Resource Council (CTHRC)
Tel: 613.231.6949
Fax: 613.231.6853
Email: cthrc@cthrc.ca
Website: http://www.cthrc.ca 
 
Canadian Tourism Research Institute (CTRI) (an affiliate of The Conference Board of Canada)
Tel: 613.526.3280 or 1.866.711.2262
Fax: 613.526.4857
Email: ctri@conferenceboard.ca
Website: http://www.conferenceboard.ca/ctri/default.htm 
 
Statistics Canada - Pacific Regional Reference Centre Advisory Services
Tel: 604.666.3691 or 1.800.263.1136
Fax: 604. 666.4863
Email: infostats@statcan.ca
Website: http://www.statcan.ca  

Tourism Industry Association of Canada (TIAC)
Tel: 613.238.3883
Fax: 613.238.3878
Email: info@tiac-aitc.ca
Website: http://www.tiac-aitc.ca 
 
Tourism Research Links
Website: http://www.waksberg.com  

Travel and Tourism Research Association - Canadian Chapter
Phone: 613.238.3883
Email: info@ttracanada.ca
Website: http://www.ttracanada.ca  

Internationally-based tourism research organizations

Pacific Asia Travel Association (PATA)
Tel: 510.625.2055
Fax: 510.625.2044
Email: americas@pata.org
Website: http://www.pata.org  

Purdue University Hospitality & Tourism Management Department - (Alastair M. Morrison website)
Fax: 1.765.496.1168
Website: http://omni.cc.purdue.edu/~alltson/journals.htm  

United States International Trade Administration-Tourism Industries
Email: webmaster@tinet.ita.doc.gov
Website: http://www.tinet.ita.doc.gov  

Travel Industry Association of America (TIA)
Tel: 202.408.8422
Fax 202.408.1255
Email: feedback@tia.org
Website: http://www.tia.org 
 
World Tourism Organization (WTO)
Tel: 34.91.567.8100
Fax: 34.91.571.3733
 Email: omt@world-tourism.org
Website: http://www.world-tourism.org  

World Travel and Tourism Council
Tel: 44.870.727.9882
Fax: 44.870.728.9882
Email: enquiries@wttc.org
Website: http://www.wttc.org  

HVS - Global Hospitality Consulting
www.hvsinternational.com - (604) 988-9743

Pannell Kerr Forster
www.pkfcanada.com
phone - 604.689.3833

International Federation for IT and Travel and Tourism
www.ifitt.org  

 

 

 

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